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Privacy Policy

Danawu GmbH appreciates its customers and respects their privacy.

The Danawu GmbH group in Europe (“the European site”) is exclusively operated by the Danawu GmbH group for the European franchise (“the European franchise”). Therefore, all personal information collected for in respect to the European site (including emails addresses as later described) will be used solely for the purpose of the European franchisee. Thus, the privacy policy of this policy (“the policy”) is the policy of the European franchisee only, and therefore all the return policies will be according to and dealt with by the European franchisee and not the Danawu GmbH group as a whole or its other affiliates. Reference to “we” or “ours” is in relation to the European franchisee only.

“The policy” details that any personal information collected by us will be kept private, the purpose of the information collection, the way this information is collected, and the situations when we may share this information with third parties. This policy also describes the choices you can make about how we collect, use, and disclose information. The European franchisee shall not collect personal information, shall not use or disclose personal information except in accordance with this policy.

By using the website you agree to the Terms and Conditions of this policy including any policy changes in the future. If our Terms and Conditions will change in the future, we will notify the user by posting an updated policy on the website.

After posting of any changes, continuing use of the website will constitute your agreement to these changes, and you will be subject to them. If you do not continue to use the website following any changes to the Privacy Policy, and you conduct no further actions involving personal information, the use of that information will remain subject to our Privacy Policy as it was in effect prior to the change. It is the user’s responsibility to regularly review this Policy and any changes there to.


What type of information does the European franchisee collect on the European website?

We may collect personal information when you save this information or you forward this information to us in a different way. For example, via telephone, email, or other options, or if you complete an entry form to participate in a contest, promotion, or survey, whether online or at one of our stores in Europe. As a result of these actions, you might supply us with personal information, such as your name, email address, postal address, number(s) including address and phone numbers, relevant data for certain products, financial information, and in some cases information about your opinions and preferences. The European site is designed to be used by adults.

The European franchisee does not knowingly collect information from children under the age of 13 from the website. Those under 13 years of age should not use the website or provide the European franchisee with any personal information through the website.


What are the purposes of the European franchisee collecting my information on the European website?

The European franchisee may use your personal information that has been collected by the European website for the following purposes: (1) to send you or your friends, relatives or associates, products that you have ordered; (2) help us understand more about your shopping preferences; and (3) conduct marketing and performance research to assist us in measuring our customer service, to track our performance, and to help us improve our shopping experiences and products. As is detailed below, you may always choose not to accept the contents of promotional sales or marketing information

Does the European franchisee share with third parties my personal information collected on the European website?

When visiting the website while participating in a contest, survey, promotion or special offer, we may share your personal information with the Danawu GmbH group, its affilitiates or its franchisees, so that they can contact you via email, postal mail, or otherwise) in order to send you promotional materials and more information on products and services offered, contests, lottery’s, sales promotions they’ve initiated and special offers that may interest you, or collect and put to use under this policy, and for other purposes.

We do not sell or rent out your personal information to third parties who are not affiliated to us, except as permitted by law or the Danawu GmbH group or any of their affiliates. In the case the sale of our businesses, or a substantive portion of it, or another similar transaction, we may transfer or disclose your personal information to the potential buyer, who may collect personal information as aforesaid, to use or disclose the purposes of evaluating the proposed transaction or operating and managing the affairs of the acquired business, or for other purposes identified in this policy.

We may transfer personal information to a third party who is not affiliated to us in order to process pursuant agreements that prohibit the third parties to use or disclose personal information other than the purpose of processing and which impose security safeguards appropriate to the sensitivity of the information.

We reserve the right to disclose your personal information in accordance with the law, in response to legal processes and demands from law enforcement authorities, and as necessary to protect the property, interests and rights of the franchisee in Europe the Danawu GmbH group or its affiliates.

The European website may contain links to other websites operated by third parties. These website may collect your personal information. This policy does not apply to the practices of third parties and the European franchisee disclaims any responsibility for, methods of operation and the omissions of third parties. When you use this website and/or you enter a third party website from it, you concede the European website from any responsibility. Please check the privacy policy of the third party site you visit.

How may I exercise my choices about receiving promotional information?

We want to be in contact with you only if you also want it. If you prefer to not receive any additional contact or promotional information from us, from Danawu GmbH, or from any of its affiliates, or if you do not want us to use your information to enhance your shopping experience, please contact us by email at: [email protected]. Handling your application may take up to two weeks, during which period you may continue to receive messages and notifications from us, from Danawu GmbH, or from its affiliates.

What are “cookies” and how does the European franchisee use it on the European website?

We may use cookies to track your preferences and activities on the internet at Cookies are small data files that a website transfers to the hard drive of your computer. They allow us to keep track of your preferences making your subsequent visits to the site more efficient. Cookies may store a variety of information, including the number of times you enter a particular page or other items on the site. The use of cookies is an accepted method of use in most of the major sites, and it helps improve customer service. Most browsers will allow you to receive cookies, but you can easily change the settings to block receiving such files. For more information on how to block cookies, how to know when you’ve received cookies, and how to disable it completely, please refer to the help files in your browser. However, note that without cookies, some of the features of the website will not be available, and the user will be able only be able to enjoy some aspects of the website.

How may I access my personal information or change it, withdraw my consent, or make inquires or complaints in relation to this policy and procedures for privacy practices of the European franchisee?

  • The European franchisee will ensure that the personal information it collects through the European site is accurate, complete and up to date as required for its intended use. You may request access to the personal information collected by us and to request that corrections be made. To do this, and if you have questions or want to file a complaint about this policy and the way the European franchisee protects your privacy, please contact the person responsible for the privacy policy of the company at:

Customer Service

[email protected]


How long is my personal information kept by the European franchisee on the European website?

We will keep your personal information as may reasonably be required for the purposes described in this policy or such a period as may be required by applicable law.

We have adopted appropriate measures to ensure the confidentiality of personal information and to protect personal information against loss or theft, unauthorized access, disclosure, copying, use or modification, inter alia in light of the sensitivity of the information and the purposes of its use.

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