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Thank you for shopping with us!
Shipping
We like our customers happy and satisfied, we know you wanted to have it already yesterday… for this reason we at Stethoscope24
dispatch any order arrive by 14:00 Monday – Friday the same-day and never more than 24h, includes engraved orders!
If an order is placed over the weekend, it will be shipped on Monday.
It means that orders are promptly processed and shipped and there is no time to dispatch delays.
In case of dispatch delay our representative will contact you shortly after you have placed your order, you can choose to wait for the item or cancel your order.
We ship worldwide. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Your order will be shipped with UPS Express, DHL Express or TNT.
Shipping costs vary from one destination to another, you will be notified about shipping costs before checking out.
Returns
You may return most new, unopened items within 14 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply contact us.
